Technician Training at Central Avenue Automotive

Posted by & filed under Maintenance.

Your car is important to you and keeping it running properly is critical to your Kent lifestyle. That’s why you’re smart to have it serviced regularly at Central Avenue Automotive in Kent. And even though it may just be routine maintenance, you want it done right by automotive professionals.

It’s also very important to your Kent service center to keep you happy and on the road. You might be surprised at the amount of money our Kent auto service center spends annually to make sure our considerate service advisors are properly trained.

Central Avenue Automotive offers a variety of automotive services for many kinds of vehicles. We need to be current on the latest techniques and parts so that we can give you quality service. Our Kent centers subscribe to data services that list the high quality parts and fluids recommended by your manufacturer.

And each service has a checklist of standard procedures. Central Avenue Automotive technicians follow these procedures so they can safely deliver a consistent level of high-quality service.

Some services at Central Avenue Automotive require the use of specialized equipment. Central Avenue Automotive technicians are trained extensively on this equipment so that they can service your car quickly and efficiently.

Classroom, video and hands-on training is provided by the company and outside trainers. It’s not only important that considerate service advisors be able to perform a given task, they also need to be thoroughly trained in inspection and diagnostic techniques. One of the great services they perform is to detect potential problems before they become serious (and costly).

The automotive service industry has standards for classifying and communicating problems to drivers. For example, it’s one thing to learn that your manufacturer recommends that you change your serpentine belt every 30,000 miles and another to learn that the belt is on the verge of failure. These standards help you understand the urgency of recommendations, letting you make better automotive service decisions.

WA folks may be interested to know that service technicians are trained in compliance with federal and local Kent laws and regulations, including environmental regulations regarding the disposal of used parts and fluids.

It’s the goal of Central Avenue Automotive to provide fast, courteous service. You should feel free to ask your technician or one of the managers about your service or for more information about their recommendations.

Well-trained service providers, established procedures, industry standards, and, of course, AutoNetTV, combine to give you the best service experience possible.

E-85 Fuel Safety Advice From Central Avenue Automotive

Posted by & filed under Warranty.

Today at Central Avenue Automotive we want to talk with you about a very important safety issue. This automotive safety warning is coming from a very unusual source: fire fighting experts. You’ve probably heard of E-85 gasoline being offered in the Auburn area. Some newer vehicle models are specifically built to run on E-85 – the rest are not.

Does your vehicle use E-85 gasoline? Bring it down to Central Avenue Automotive at 1514 Central Ave S Ste A in Kent, WA 98032 to find out, or give us a call to make an appointment by calling 253.854.6762.

E-85 gasoline has been developed to fight air pollution and reduce oil consumption. E-85 fuel is a mix of 85% ethanol, a grain-base alcohol, and 15% gasoline. So-called Flex-Fuel vehicles are designed to use either normal gasoline or E-85 gas. The result is lower harmful exhaust emissions to our local Auburn community.

All gas engines can run with up to 10% ethanol and in fact a lot of gasoline sold in the Kent WA area does contain some ethanol. The problem comes when well meaning people without Flex Fuel certified vehicles put E-85 into the tank.

At a 15% concentration, the potential for problems arises. Because of the chemical differences between ethanol and gasoline, special seals and gaskets are needed for Flex Fuel vehicles in Kent WA. In a normal engine, the ethanol in E-85 gas will eat away important seals and gaskets. This leads to gas and oil leaks.

You can imagine the fire hazard caused by leaking gasoline. Fire fighting experts caution consumers to only use E-85 if they know they vehicle is certified to handle it. They expect vehicle fires to increase because of using the wrong fuel in non-Flex Fuel vehicles.

So are people who don’t have a Flex Fuel vehicle but use E-85 to help the environment actually putting themselves at risk? Yes. In fact, service and repair centers in Kent WA are being warned to purchase fire extinguishers that use the special foam needed to extinguish ethanol fires as a precaution in case starting-up an ethanol damaged engine leads to a fire.

Obviously, this isn’t something you want to have in your Kent WA garage at home, either. If you have a Flex-Fuel certified vehicle, feel free to protect the environment by using E-85 gasoline. If not – please do not use E-85 in an engine that’s designed to run on unleaded gasoline only. At Central Avenue Automotive we are concerned about your safety. If you have questions or want to find out how to determine if your vehicle can safely use E-85, go to www.e85fuel.com for more resources.

Take a look at our attached auto safety tips video from Auto Tips Videos.

Recommended Kent Service Intervals

Posted by & filed under Service Intervals.

Everyone in Kent WA knows we’re supposed to go to the dentist twice a year. We get our teeth cleaned and have a thorough dental inspection. Once a year, we get x-rays to look for problems that can’t be seen with the naked eye. When the dentist is done, he tells us what he’s found – “Everything’s fine, see you in six months.” Or “You’ve got a small cavity starting, let’s schedule an appointment to take care of it.” By the time you leave, you have a plan for addressing any necessary repairs.

This system works so much better than waiting for a painful problem before going into the dentist. Small problems are fixed before they turn into big problems. And you avoid those huge bills.

If we buy into this way of handling our dental care, why do we resist so much when facing the same system for our car care?

Central Avenue Automotive
1514 Central Ave S Ste A
Kent, WA 98032
253.854.6762

Following the manufacturer’s recommended intervals can be confusing. First there are recommendations for so many things: oil changes, transmission, coolant, air conditioning, power steering, brakes, fuel system, filters, belts, hoses, alignment, rotation, balancing …you get the point.

Every item has a recommended interval and it’s hard to keep it all straight – even if you’re part of the 1% of the population that reads your owners’ manual in Kent WA.

And if you have more than one car or SUV, the complexity is multiplied. You’d need a computer to keep track of everything. Well, that’s how your Kent service center does it. They subscribe to automotive databases that have your vehicle’s recommended intervals. You may have wondered how they know what else to recommend when you take your car in for an oil change – it’s all in the computer.

Well, it’s not all in the computer. There are other variables that can’t be accounted for in the schedule. Things like the weather conditions, altitude, and where and how you drive when you are out in our Kent WA area need to be taken into account. Talk about these things with your service advisor at Central Avenue Automotive and you may decide that the severe service schedule in your owner’s manual is more appropriate.

Since anything that’s not highway driving in moderate weather is considered severe, most of us do at least some of that around Kent WA and it should be taken into consideration.

Let’s take your basic oil change as an example – what issues are involved? The oil you put in your car is a blend of base oil and special additives. There are detergents to clean the inside of your engine and corrosion inhibitors. A good quality motor oil will not only lubricate your engine, it will help it stay clean inside and run cooler.

Now, these additives deplete with use and time. That’s why most maintenance recommendations include both a time and mileage element – like 3 months or 3,000 miles, whichever comes first.

It’s easy to think, “Gee, I’ve only driven 2,000 miles in the last 3 months. I can wait on that oil change.” But you need to remember that the inside of your engine is a harsh environment. The oil is contaminated with combustion by-products that starts degrading its effectiveness even when it’s just sitting there.

A lot of people in Kent WA don’t realize the harm that can be done by just skipping a single oil change. There are a lot of metal parts moving around in your engine. Small bits of metal wear off and are floating around in your oil. They can be carried to more delicate areas of the engine where they cause damage. Your oil filter is designed to trap metal particles and other dirt, but if it’s clogged up because you haven’t changed it, it can’t trap any more.

Oil sludge is another problem. Sludge is oil that has turned to a gunky jelly – think ‘Vaseline’. Obviously, sludge doesn’t lubricate. It can also clog small oil passages so that all the parts don’t get properly protected by the oil. That’ll lead to premature wear.

If you’ve missed some oil changes, don’t despair. Just talk with your service advisor at Central Avenue Automotive. Fess up – you’ll feel better. And he can help you get back on track. Following recommended intervals is the key to keeping your car on the road and avoiding major repairs in Kent WA.

Take a look at the auto tips video in this post for more information.

Trip Inspection

Posted by & filed under Alignment.

North Americans love their cars. And nothing goes with cars better than the road trip. Freedom from daily schedules, new sights and the open road – it’s great! But there’s nothing like car trouble to bring the fun to a grinding halt.

Now you can’t always avoid problems, but you can take steps to reduce the probability of getting sidelined on your trip. The first step is to look at your trip plan from your vehicle’s perspective. What kind of roads will you be traveling – winding byways or super-highways? Mountains or plains? What weather conditions are you likely to encounter? How many miles will you travel? How much weight will you be hauling – passengers and luggage? Lugging a trailer or roof top carrier? Will it be dusty?

Armed with the answers to these questions, you can start a trip inspection to help you prepare your Kent vehicle for your big adventure. A lot of our Kent customers prefer to go through this exercise with an automotive service advisor at Central Avenue Automotive to get their input and make sure they haven’t left anything out.

A great place to start is with the tires. Inspect them for tread wear and proper inflation. Is it time to rotate your tires? Replace them? Are they up to the job – you wouldn’t want to drive regular highway tires on a muddy off-road adventure.

Shocks and struts play a major role in both driving comfort and safety. If they need to be replaced, you’ll really be glad you did once you hit the road. Is it time for a wheel alignment? Fighting a car that’s pulling to one side all day can be tiring and dangerous.

And don’t forget your brakes. Any strange noises, grabbing, soft or hard peddle feel? If there is any doubt, get a brake inspection before you leave.

Moving under the hood, have your belts and hoses inspected. If something is excessively worn or near failure, the stress of a long road trip might just be the straw that breaks the camel’s back.

Your engine air filter will be important. For every gallon of gas you burn, your car will filter and use 12,000 gallons of air. If the filter needs to be changed, you’ll notice the fuel savings on your trip.

How close are you to your next oil change? Will you be able to complete your trip before it’s due? If not, just get it taken care of before you go so that you don’t need to interrupt your trip. In fact, a full service oil change is a great idea because they will top off all your fluids and check to see if any other maintenance items are due, such as transmission or cooling system service.

Do you notice any unusual odors in your vehicle? If so, it could as harmless as a dirty cabin air filter. But if it’s an exhaust leak it could be fatal on a long trip. Of course you’ll want to be comfortable, so get an air conditioning service if you aren’t getting the cold air you used to.

Are you wiper blades still working well? If not, that is quick and inexpensive to fix. Headlamps are often overlooked when planning for a trip. If you haven’t changed the bulb in six months or so, replacement bulbs will really light up the night on your trip.

All the items mentioned are part of any good vehicle maintenance plan. These are things that you want to take care of anyway, but they all come into focus as you plan for your trip.

They will always save you money in the long run and may prevent inconvenient delays on your trip. After all, you wouldn’t want to miss the world’s largest ball of string, would you?

Proper Fluids for Your Vehicle

Posted by & filed under Fluids.

We would like to give you an update on some of the things happening in automotive fluids. You know, cars are becoming more sophisticated everyday – and fluids such as, oil, coolant and transmission fluid are becoming more specialized at about the same pace.

The do-it-yourselfer has to be pretty careful so that they do not actually harm their vehicle with the wrong type of fluid. That is why so many WA car owners rely on the advice of their service consultant to not only get the correct family of fluids, but to suggest the formulation that is best for their car and the way they drive.

Let’s start with engine oil. If you have been paying attention, you will have noticed a number of new oil weights on the scene in the last several years. Modern engines are built to much tighter tolerances and have very complicated valve trains. The oil must be thin enough to lubricate complicated parts when the engine is cold. The weight of an oil is expressed in terms like 20-W-50 or 5-W-30. Manufacturers recommend the weight of oil for each vehicle they make. The recommendation is based on engine design. Your Kent service center will know what weight your manufacturer recommends – and it’s important to follow those recommendations. A service adviser at Central Avenue Automotive can also offer suggestions for special formulations and can explain conventional and synthetic oils.

Antifreeze, or engine coolant, is another area that has become more complicated. For a long time, manufacturers only called for a couple of different types of coolant. Now there are several different formulations that are needed because of the different materials that manufacturers are using to build the cooling system. Using the wrong type of coolant can actually void your warranty, so you want to get that right.

Transmission fluid is beginning to be specialized as well. New transmission designs have particular requirements that mandate the use of specific formulations. Recently, new, somewhat confusing, standards for brake fluid have also been released.

Not too long ago, there was a good chance that all of the vehicles at your house would use many of the same fluids. However, as automotive technology advances, the array of basic automotive fluids you need will grow. And, some of the formulations will cost a little more. Fortunately, your Auburn service center will continue to update their training to keep pace with technology so that you’ll get the right fluids your car needs. It’s all part of the commitment your service center makes to your driving peace of mind.

Winter Tires

Posted by & filed under Tires and Wheels.

What type of technology do you use? Do you prefer an 8-track tape or an iPod? When it comes to winter tires, much of the public’s perception dates back to when 8-track was the best way to listen to the Bee Gees.

Twenty years ago, winter tires differed from highway tires only in their tread design. We called them snow tires back then and they had big, knobby lugs that were designed to give good traction in deep snow. They had the same rubber compound as regular tires and they weren’t very good on ice, packed snow or wet roads. They were not even very good on dry roads. They really helped in deep or loose snow, but they did a poor job the rest of the time. They were loud and rode hard. You couldn’t wait to get them off in the spring.

Then all-season tires started to come along. All-season tires are really a compromise between summer and winter performance. They have acceptable hot weather ride and tread life, and you can get through mild winter road conditions OK. But there are some really good reasons to consider winter tires.

Modern winter tires do a terrific job in a wide range of winter conditions. First of all, below 45 degrees Fahrenheit, regular tires become hard and inflexible. That means they don’t provide the road grip you need. Even if you don’t live somewhere with a lot of snow, but it still gets below 45 degrees in the winter, you will be safer with winter tires.

In addition, they are specifically designed to more effectively move snow and water. That’s the key to traction on ice, packed snow and wet roads. They use a micro-pore compound that allows the tire to bite into ice and snow. They also use wider grooves that run around the circumference of the tread to expel snow from the tire better. The lugs and grooves on winter tires have a special shape that throws the packed snow out of the tread as the tire turns. The tread is then open when it comes back in contact with the road and can provide good traction.

Winter tires also have a lot of sipes. Sipes are thin slits in the tread. The edge of the sipes grab ice and packed snow to provide tons of traction and to expel water and slush out of the tread. winter tires have a rounder casing to cut into the snow’s surface. The treads on regular summer tires can actually get packed with snow instead and become very slick. winter tires offer 25% to 50% more traction than all-season tires. And when it comes to stopping power, all-season tires take 42% longer to stop than winter tires. Sometimes that’s the difference between getting home safely and spending the night in a snow bank.

Now back when the 8-track was king, you just put snow tires on the drive wheels. That worked out OK because the rubber compound was essentially the same. Now, winter tires provide so much more traction than all-season or summer tires, that there’s a huge difference between the traction at the front and rear ends of the car if you only put winter tires on the drive wheels.

For example: if you take a corner on an icy road and the rear end starts to slide out, essentially the rear is trying to pass the front because it’s going faster. If you have high traction winter tires only on the front, they are going to be much more effective at transferring cornering grip and stopping power to the front wheels. This will actually cause the rear end to whip out even more.

That’s why tire manufactures instruct their dealers that they must install winter tires on the rear wheels as well whenever they put winter tires on the front end of any vehicle. It’s a major safety concern. It’s strongly recommended that winter tires be installed on all four wheels on rear wheel drive vehicles as well. The front tires do most of the steering and braking work – it only makes sense that you provide the front end with the best traction you can.

People often assume that if they have four-wheel drive or all-wheel drive they don’t need winter tires on all four wheels. Would you intentionally disconnect the four-wheel drive in poor road conditions? Of course you wouldn’t, but that’s essentially what you do if you only put winter tires on one end. It only makes sense to have the same level of traction and control at all four corners.

The province of Quebec in Canada has issued a law requiring all passenger vehicles, taxis and rental cars with Quebec license plates to install a full set of four winter tires between November 15th and April 1. It’s that important.

Many modern cars have traction control and anti-lock brakes so people may think that they don’t need winter tires. But you need traction to accelerate, steer and stop. The tires provide the traction so that the traction control and anti-lock brakes have something to work with.

Look for tires with the symbol of a mountain with a snowflake in it. This means the tire complies with the severe snow standard. All-season tires will have an M&S, for mud and snow, on the sidewall.

So when the temperatures drop below 45 degrees, be sure you have a set of four winter tires for maximum performance in snow, packed snow, ice, wet and dry roads. Your tire professional can help you find the right winter tire for your vehicle and driving needs.